All prices are per day and flat. Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay per person and day over 14 years.
You can pay with cash for amounts under € 3,000.00 or by bank transfer.
Arrival and departure
Holiday flats and rooms are ready after 15:00 on arrival day. On departure day we ask you to vacate the flat or room by 10:00.
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:
Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdraw from the contract under the following conditions:
Bookings may be cancelled up to 90 days prior to the set arrival date free of charge. Only the deposit is retained.
In case of cancellations by the guest on or after the 90 days before the agreed arrival day, he is obliged to pay the following cancellation fees:
- Cancellation between 90 days and 30 days before the arrival day: 40 % of the agreed total price
- Cancellation between 30 days and 7 days before the arrival date: 70 % of the agreed total price
- Cancellation less than 7 days before the arrival date: 90 % of the agreed total price
In case of no show or in case of anticipated departure, the total price for the complete stay is charged.
The deposit effected in advance will be charged with the cancellation fee.
Please let us know in good time if you have to cancel your holiday.
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
Mandatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/ .
Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here.
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.
Data ProtectionGrosshof (Göller Engelbert) holiday farm processes and stores your personal data, which are required for conducting activities. This data processing is carried out as part of the European General Data Protection Regulation. The data are handled confidentially and are not passed on to third parties. Information regarding their use and your rights may be found at privacy.